Sun bleaching over time and recent high winds (15/09/2025) have caused the front of the omnibox to come off. Tried to re-position it but have noticed cracks on the top side which is causing instability issues with the completed box now not "clicking" together.
Please advise.
That looks in really good condition compared to some peoples ! Think they make them out of polystyrene....
You could report it here:- https://www.virginmedia.com/help/reportingdamage
Forum TeamHi l3linky,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're sorry to hear the recent weather has caused some issues with your external box. This is something we can certainly help you with. We can arrange an engineer visit to come and resolve things. I just need to confirm the address to ensure we are booking the visit on the correct account. I have sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. 😊
Many thanks,
