Forum Discussion

Martinjbx's avatar
Martinjbx
Just joined
6 hours ago

Damaged Omni box

The omni box at my property is damaged and the main cover completely missing. Additionally, one of the cables (the middle cable going to the 3-way splitter) has a split in it - see picture, attached.

How can I arrange for an engineer to come to the property to assess and fix as required?

Thanks.

 

1 Reply

  • Tudor's avatar
    Tudor
    Very Insightful Person
    4 hours ago

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. This board is not a fault reporting system.