Forum Discussion

kyotointhesnow's avatar
kyotointhesnow
Joining in
23 hours ago

Damaged cable whilst gardening

Hi, I wonder if anybody can pick this one up and help. The cable that runs to the box in the front garden has been damaged whilst gardening. It was barely buried and whilst everything is still working, the insulation on the cable is damaged and I’m concerned that it may compromise the connection at some point. What’s the best way to get this looked at and repaired by an engineer, please?

Thanks for any advice.

 

1 Reply

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    22 hours ago

    As this is a Community Forum, and not a direct line to VM as such, it will take a day or two for a VM Mod to pick this up.  If you need is urgent, it would be best to phone Customer Services directly.

    However depending on the damage, it may be possible to repair minor damage with a gel pack.  If the damage is more severe a cable repull may be required.