Noticed the graph showing regular dropped packets over the last few days if not weeks, pic attached from today
Gone back to 19 March and the second pic is when it started happening regularly
Can anyone at VM explain what is going on ?
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Forum TeamHey qwakuk, thank you for reaching out and we are sorry you are having some connection issues.
After checking it does look like there was a area outage which has now ended.
Has the connection improved?
Actually got round to restarting the router at about 5pm yesterday but as you can see dropouts still happening at a regular interval.
Hidden my ip address so hopefully the graphic can remain this time
Assuming I need an engineer, anytime on a Friday is best for me
Read in another thread it is caused by an amp going down somewhere in the chain
We do have one of these boxes in the house by the modem plugged into the mains
Could be an HDU, remove it and see what happens.
I accidentally turned it off once and the BB died almost immediately - turning back on the power, gave me access again.
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