Forum Discussion

kamadoki's avatar
kamadoki
Joining in
6 months ago

Can you get your virgin media wifi box delivered to another address?

Hi everyone, I'm a student and recently set up virgin media for my student house. I was wondering, since I don't really know what day I'll be at my new house on, can I request to get the virgin media WiFi box to my other address instead? Thank you,

  • Hello Kamadoki.

    Thanks for your post and welcome to our community.

    Hope you're keeping well and looking forward to the new term.

    The package can be arranged to be delivered an alternative address which would need to be done at point of sale. If you've already agreed to have the equipment sent to your new student house, then you would be best keeping an eye on the couriers tracking information. 

    I can take a look if that helps in anyway at all? I'll need to send a private message to pass security though.

    If you can check the envelope top right of your screen that would be great. 
    Regards     
    Gareth_L