Brown cable box missing
Good afternoon, the brown cable box outside my property has blown off in the storm and subsequently been ran over. How do I go about getting a replacement one of these? Many thanks
Forum Discussion
9 Replies
Hi, I have a missing box too. Any idea on how to get this sorted? Thanks for help.
- Jamaal_A
Forum Team
Hi Cnealon 👋
We're sorry to hear your Omnibox has been damaged. Thank you for flagging this to us. We'll be sending you PM to discuss getting this fixed 🙂
https://www.virginmedia.com/help/reportingdamageReport as "Plastic small termination box" / "Missing cover"
It’s called an omnibox.
Hi leahquinton91,
Thanks for posting, and welcome to our community 😊
Sorry to see the cover has been lost on the omni box, so I can get a few more details from you, I've popped you over a private message.
Alex_Rm
You may be able report it here:-https://www.virginmedia.com/help/reportingdamage
Use the 'plastic termination box ' option
Thank you very much 😊
Just wait here a day or two a VM Mod will pick this up and discuss.
Good afternoon, sorry to jump on this post however my brown box has been blown away in the wind and subsequently ran over. How do I go about getting a replacement. Many thanks
