Forum Discussion

Oz123's avatar
Oz123
Tuning in
12 months ago

Brown box cover missing

Hiya

The cover from my outside box has now gone missing. Have had issues with it falling off ever since having Virgin broadband installed. Box was admittedly very old, but now concerned as cables are exposed to the elements. 

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    12 months ago

    Please post a photo to allow VM to assess the damage.  If you wait here a day or two a VM Mod will pick this up and discuss.

      • Daniel_Et's avatar
        Daniel_Et
        Forum Team
        12 months ago

        Hi Oz123 👋 Thank you for your post and welcome to the Virgin Media Community 😀

        We're sorry to see what's happened 😔

        In order to discuss this further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

        If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

        Thank you for your support Adduxi 👍

        Regards,
        Daniel