Forum Discussion

AmandaD1234's avatar
AmandaD1234
Joining in
4 days ago

Broken Omnibox

Hi, I would like to report my omnibox cover is broken off and cables are now exposed. Is this possible to be replaced? Thanks 

1 Reply

  • Hi AmandaD1234 
    Welcome to the Community Forums. 
    Sorry to hear your Omni box cover has broken off. We can look into this for you on our side. Please join me in a private message so I can locate your account and pass the account security. You can see your private messages at the top of the page, in the envelope icon, or if you're using a smaller device, you can see your private messages by clicking on the Virgin Media logo at the top right and selecting 'Messages' from the drop-down.