Forum Discussion

JusttoSuffer's avatar
JusttoSuffer
Joining in
10 months ago

Broken Cover and Exposed Cables and More!

Hello,

The brown box that houses our fibre and some other bits and pieces has a broken shell.

Everything is currently exposed to the elements, and unfortunately quick fixes aren't working.

How would I go about getting this fixed as we have dogs on the property who would like nothing more than to scent mark those exposed wires if left to their own devices.

Cheers!

 

4 Replies

    • JusttoSuffer's avatar
      JusttoSuffer
      Joining in

      Aye, I tried that, but it's an endless loop with connection dropping. Is there any other way to get help?

    • Ilyas_Y's avatar
      Ilyas_Y
      Forum Team (Retired)

      Hey JusttoSuffer Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

      I'm sorry to hear about the issues with the service that you having with the Omnibox.
      I will assist you on this and give you the support that you need.

      I will send a private message for further support.

      Kind regards,
      Ilyas.