Hello,
The brown box that houses our fibre and some other bits and pieces has a broken shell.
Everything is currently exposed to the elements, and unfortunately quick fixes aren't working.
How would I go about getting this fixed as we have dogs on the property who would like nothing more than to scent mark those exposed wires if left to their own devices.
Cheers!
Call it in as a fault on 0345 454 1111 / 150.
Aye, I tried that, but it's an endless loop with connection dropping. Is there any other way to get help?
As an add on, this is currently how the box is looking.
Hey JusttoSuffer Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼
I'm sorry to hear about the issues with the service that you having with the Omnibox.
I will assist you on this and give you the support that you need.
I will send a private message for further support.
Kind regards,
Ilyas.
