Forum Discussion

JusttoSuffer's avatar
JusttoSuffer
Joining in
6 months ago

Broken Cover and Exposed Cables and More!

Hello,

The brown box that houses our fibre and some other bits and pieces has a broken shell.

Everything is currently exposed to the elements, and unfortunately quick fixes aren't working.

How would I go about getting this fixed as we have dogs on the property who would like nothing more than to scent mark those exposed wires if left to their own devices.

Cheers!

 

    • JusttoSuffer's avatar
      JusttoSuffer
      Joining in

      Aye, I tried that, but it's an endless loop with connection dropping. Is there any other way to get help?

    • Ilyas_Y's avatar
      Ilyas_Y
      Forum Team

      Hey JusttoSuffer Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

      I'm sorry to hear about the issues with the service that you having with the Omnibox.
      I will assist you on this and give you the support that you need.

      I will send a private message for further support.

      Kind regards,
      Ilyas.