Forum Discussion

EthanFernandez's avatar
EthanFernandez
Joining in
7 months ago

Availability - neighbours have it, why can’t I?

In our block of flats, our downstairs neighbour has access to Virgin Media broadband, however, when looking to see if I can purchase the same broadband, it tells me it is not yet available. 

Is there a way to come off the current wires leading to the property? 

2 Replies

  • Hi EthanFernandez 👋

    A warm welcome to our Community Forums and thanks for your post. We'd love to have you on board if we are able.

    I'm going to pop you a PM 📩 now so we can take a closer look into this.

    Hope to hear from you soon.

  • Thanks for your time via PM EthanFernandez 

    I've passed on your details to our dedicated team who will be in touch within 10 days, though typically sooner to discuss servicing your property 🙂

    Let me know how you get on.