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adamsrw's avatar
adamsrw
Joining in
3 months ago
Solved

Area Reference code

There seem to be a lot of queries from people asking for their area code in order to complete the process of linking the O2 ID to the Virgin Media account. I have the same problem - I signed up in October and have had no email or paperwork giving this information, so I cannot get access to my Virgin account. Please advise my area reference ASAP so I can complete this process. Why can't you publish a full list so people can find the code themselves, or change the form to get people to enter their postcode? It is obviously based on address/postcode. My postcode is C V7 9PP

  • adamsrw's avatar
    adamsrw
    3 months ago

    Replied to myNo further action required, although my comment still stands about why they don't publish the list of area codes.

24 Replies

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  • Gb641's avatar
    Gb641
    Settling in
    1 month ago

    Hi,

    what’s the area reference code for eh548je Please

  • karley2703's avatar
    karley2703
    Settling in
    1 month ago

    Hello, can you help with my area reference  code please? My postcode is CF3 5TU. Thank you 

  • Naqib's avatar
    Naqib
    Joining in
    2 months ago

    Need help on area reference code for post code S1 4TA Asap thanks!

    • Matthew_ML's avatar
      Matthew_ML
      Icon for Forum Team rankForum Team
      2 months ago

      Hey Naqib, thank you for reaching out today with your question.

      The answer to this is 14 :)

      • evo2's avatar
        evo2
        Settling in
        2 months ago

        Hi problem with area code WV1 

        [Kindly refrain from posting personal data on a public forum--thanks]

  • samsamm's avatar
    samsamm
    Joining in
    2 months ago

    Need help with my area code for post code YO10 5HU. Thanks.

    • Alex_RM's avatar
      Alex_RM
      Forum Team (Retired)
      2 months ago

      Hi samsamm,

      Thanks for posting and welcome to our community 😊

      The area reference would be 22.

      Alex_Rm

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    3 months ago

    Good evening adamsrw 

    Thanks for posting and welcome to the community. Your area code is 31.

    • unodosdez's avatar
      unodosdez
      Joining in
      21 days ago

      I’m having the same issue, I can’t find the area code on any of my bills or welcome packs. My postcode is LL26 0BL, can you help at all?

      • Steven_L's avatar
        Steven_L
        Icon for Forum Team rankForum Team
        19 days ago

        Hello unodosdez and handypandy1,

         

        We're sorry to hear that your bill isn't showing your area reference on the email sent over. We'll get this raised with the team to investigate.

         

        unodosdez your area reference is 25

         

        handypany your area reference is 14

         

        Kind Regards,

        Steven_L

    • Rae4's avatar
      Rae4
      Joining in
      1 month ago

      Pretty please could you help me with my area reference number? My postcode is hd8 9au. I would be truly grateful 🙏 

      • Rebecca_CI's avatar
        Rebecca_CI
        Icon for Forum Team rankForum Team
        1 month ago

        Hi Rae4,

         

        Sorry to hear you’re having trouble obtaining your area reference number. 


        To provide this information, we’ll need to access your account and complete some quick security checks. We’ll send you a private message shortly—please keep an eye out for it.

         

  • adamsrw's avatar
    adamsrw
    Joining in
    3 months ago

    Replied to myNo further action required, although my comment still stands about why they don't publish the list of area codes.