Forum Discussion

dansiviter's avatar
dansiviter
Joining in
11 days ago

Address Unavailable, but Nexfibre say it is

My address not available on the fibre address checker, however I've spoken to two separate Nexfibre engineers and seen the tablet showing the terminal outside the house is live. I can only assume the database is incorrect and needs fixing. It seems impossible to find anyone to contact regarding this, but it seems some have had traction on here, so fingers crossed!

  • Hi dansiviter ๐Ÿ‘‹ welcome to the community forum! Thanks for posting. 
    Sorry to hear you've been having some difficulty requesting services at your address. We can help register your interest, and the team will get back in touch to advise if it's possible. We will just need to send you a PM to confirm a few account details so we can arrange this for you. I will do this for you now - you can find the PM in the top right corner of the page in your Inbox. ๐Ÿ“ฉ We can then return to this public thread with another update when possible. Thank you for your patience in the meantime!

    Wishing you all the best. ๐ŸŒž