blimeysimon
6 months agoJoining in
3 pod con
I re-signed with Virginmedia SPECIFICALLY and ONLY because a Volt deal offered THREE free pods which I KNOW I need for my deadspot ridden house.
No mention was made at the time by the VM sales rep - even though I specifically said I need 3 pods - that they are issued one at a time, and only after torturous proof that my connection is very regularly slow (<30mbps) in many parts of the house.
So now I find that yes, they do really insist on sending one pod at a time.
Such terrible customer service. I've only been a customer for 20 years and still they had to lie