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Grace5's avatar
Grace5
Just joined
3 days ago

Replacement SIM card

Hi

I had an O2 SIM card as part of my package and now I can’t find it. It may have been chucked out. Can I get a replacement?  I can’t see anything on the apps that can help. Impossible to contact humans outside office hours these days. Customer service isn’t what it used to be!

1 Reply

  • Hi Grace5 👋 Welcome to the community forum! Thanks for posting. 

    Sorry to hear you need a bit of help with an O2 SIM card. You will need to speak to O2 for further support. You can do this via 👉 https://www.o2.co.uk/contactus 📲8002 from an O2 mobile or over 📞 0800 977 7337 from a landline.

    Hopefully they can get another sent out to you ASAP 🤞