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roland-rat's avatar
roland-rat
Tuning in
11 months ago

Is this spam?

I have received a text for the last 2 months from 07860 0450xx saying the following:

hello (First name and second name). You missed a payment of £12.50 on your virgin mobile phone loan *****0802 which was due 30/05/2024. To pay with your registered debit card card ending in **** reply yes or call us on 034523407xx. If you are struggling to meet your ongoing monthly payments please get in touch. Virgin Media is an appointed representative of virgin media mobile finance( authorised and regulated by the FCA)

 

I have 3 phones with o2/Virgin.

any ideas please?

 

 

[MOD EDIT: number edited in case it's an innocent number being spoofed]

1 Reply

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  • Ashleigh_C's avatar
    Ashleigh_C
    Icon for Forum Team rankForum Team
    11 months ago

    Hi there roland-rat 

    Thank you so much for your post and welcome back to the community forums, it's great to have you here. 

    I am so sorry that you have faced this issue with your service and thank you again posting. I'd be happy to check on these payments with you via a private message. 

    I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.