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Janel227's avatar
Janel227
Settling in
9 months ago

Handset Contract payment

Hi,

Hope someone can help.  I'm trying to make a payment to my handset contract, but can't find out how to do this. Spoke to advisor and they passed me to o2 who passed me back to Virgin.  Is there a way to do this?

  • Hi Janel227 👋.

    Thanks for reaching out to us, apologies for the issues that you have had with your handset contract, we have had a slight move around since moving customers from Virgin Mobile to O2, for all handset queries, loans and such, this is the number of the dedicated team that will be able to assist you going forward 📞 0345 602 4420.

    Let us know how you get on.

    Sabrina