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Rach1001's avatar
Rach1001
Joining in
6 months ago

Fraud mobile contracts

Hello,

According to my credit report there are two Virgin contracts in default that appear to be in my name but are not mine.  This is affecting my credit score, please can anyone provide me with a contact number/email of a department that can help?  I've looked online but can't find anything and sent emails  to mobilefraudqueries@virginmedia.co.uk with no reply.

Many thanks in advance

Rach

 

 

1 Reply

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  • Martin_N's avatar
    Martin_N
    Icon for Forum Team rankForum Team
    6 months ago

    Hi Rach1001,

    Thank you for your post and welcome to the community. 

    I'm very sorry to hear about these contracts. We can certainly take a look into this for you. 

    I will private message you now. 

    ^Martin