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Bartonjen's avatar
Bartonjen
Joining in
6 months ago

Finding out when my device contract ends

Hi, 

Can someone please advise when my device contract runs out? 

Thanks 

Jennifer Barton 

3 Replies

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  • Gareth_L's avatar
    Gareth_L
    Icon for Forum Team rankForum Team
    6 months ago

    Hi Jennifer.

    Thanks for your first post and welcome to our community.
    Where you mentioned a device contract, would this be a loan for a mobile handset?

    If so, we can check for you from here.

    It's just a matter of passing security over a private message.

    If you can check your logo at the top right of your screen that would be great. 
    Gareth_L

    • holliek52's avatar
      holliek52
      Joining in
      5 days ago

      I have the same problem, I need to know when 2 device plans end but I can’t get through to an actual person on the phone

      • Molly_T's avatar
        Molly_T
        Icon for Forum Team rankForum Team
        5 days ago

        Hi Holliek52 👋 Welcome to the community forum! 

        We can re-send any information about the handset loan, we will just need to clear security to do so!

        I will send you over a PM to do this. Please keep an eye on your Inbox 📩 in the top right corner of the page. Thanks for your patience in the meantime! 🌞