Forum Discussion

paulwolverhampt's avatar
paulwolverhampt
Tuning in
2 months ago

Dual charges

Hi I'm being charged for virginmedia mobile contract snd from June 2023 also being charged by o2  how fo i claim a refund from birgin mobile i have been unable to call to speak to anyone 

  • Alex_RM's avatar
    Alex_RM
    Forum Team
    2 months ago

    Hi paulwolverhampt,

    Thanks for posting and sorry for any confusion over your mobile payments. 

    Did you take a out a handset with us? If so, it would be your handset loan with Virgin Media then the SIM tariff with O2, can you confirm?

    Alex_Rm