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Gtofts's avatar
Gtofts
Joining in
12 months ago

Credit Agreement Number - where?

Hi there .... I'm wondering how I can get my agreement number and security key as I no longer have the emails. It was originally with virgin mobile before merging now with O2. My sim contract is up end of the month so would like to find out when my handset contract is ending. Thanks.

 

 

[MOD EDIT: Subject title changed for clarity]

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  • Ashleigh_C's avatar
    Ashleigh_C
    Icon for Forum Team rankForum Team
    12 months ago

    Hi there Gtofts 

    Thank you so much for your post and welcome to the community forums, it's great to have you here.

    I am so sorry to hear you have lost your credit agreement information but not to worry we can certainly take a look with you. 

    I'll pop across a private message now so we can get some information and see what we can sort for you. I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.