I need to get my Virgin cable installation completed. The engineer came last week and left the cable for me to install in the duct. This has now been done. I need the engineer to return and now complete the connections. Please advise what I need to do. Thanks. Colin Reed
Hi Colin,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're sorry to hear the engineer wasn't able to complete the installation for you on his previous visit. We can look at booking this appointment for you however I just need to confirm the address to ensure we are booking the visit on the correct account. I have sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. 😊
Many thanks,
