Yet another Netflix after moving home issue
Following in the footsteps of everybody else in the google results who got bored of endless promises of escalation from Virgin Media, I am here to report that I still do not have a Netflix activation email 23 days after the installation at my new property.
I have called numerous times, each time assured that a Netflix form had been sent and I would receive an email within the next few days. Each time, no email arrives, so I am still not getting the Netflix subscription that is included in the package that I pay for. As the convenience of having Netflix bundled within my package was one of the main factors in selecting the package I did, it is disappointing that I am still without it with no offers of bill reduction to cover the lack of Netflix.
I've had numerous emails from Netflix asking me to add a payment method, informing me that my watch history etc would be deleted if I did not add a payment method. So all of my viewing history is now gone due to what should have been a seamless property move.