Hello,
I purchased a broadband package a couple of months ago, but I typed in the wrong email address and so I have not received any of the details or been able to register an account I don't think. Help would be greatly appreciated.
Thanks
Forum TeamHi Lanaa 👋 Thank you for your post and welcome to the Virgin Media Community 😀
We're sorry to hear about the situation you find yourself in 😔
In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Regards,
Daniel
