Please help, I have entered the wrong e mail address to link my Virgin Media account to 02 and now I cannot access my Virgin Media account or e mails. I put a dot in the wrong place when putting in my e mail address on the 02 link page. So now I cannot access Virgin Media account.
Forum TeamHi ronath2006
Welcome to the Community Forums.
Sorry to hear you've entered the wrong email for your Virgin Media O2 ID.
We aren't able to change/amend emails via the Community Forums. We recommend contacting the team on 150 (free of charge) from a Virgin Media landline or 0345 454 1111 from any other phone. They'll be able to assist you further from there on this query.
Should you need any further support on Virgin Media O2 ID, this can be found here.
