Forum Discussion

Cardiffman282's avatar
31 days ago
Solved

World's briefest offer?

Happy Easter Sunday everybody. 

I had an sms text renewal offer from VM today at 13:08 stating 

"Hi [Cardiffman282], this is a heads-up that your Virgin Media contract is ending soon. Keep the good times rolling with a personalised renewal offer – pop over to virginmedia.com/renew-easy now. T&Cs apply. See virginmedia.com/prices Text STOP to 62147 to opt out."

Anxious to "keep the good times rolling" on this holiest of holy days I visited the offer link at 13:12 (four (4) minutes later) to be told in garish red and pink font 

"Sorry! This offer has expired. Unfortunately you have missed out on this offer but we have plenty of other offerings that you could be interested in." 

Funny old company Virgin Media Ltd. 

  • Hello Cardiffman282,

    Welcome back to the Community and thanks for taking the time to post here on the forums. We're sorry to hear that the offer made to you was withdrawn so quickly. I'd be happy to look into this if you'd like to see what's happening and if you can still take us up on the renewal offer. Please let me know of you'd like me to do that?

    Kind Regards,

    Steven_L

3 Replies

  • Hello Cardiffman282,

    Welcome back to the Community and thanks for taking the time to post here on the forums. We're sorry to hear that the offer made to you was withdrawn so quickly. I'd be happy to look into this if you'd like to see what's happening and if you can still take us up on the renewal offer. Please let me know of you'd like me to do that?

    Kind Regards,

    Steven_L

    • Cardiffman282's avatar
      Cardiffman282
      Wise owl

      Special thanks to Steven for resolving this so quickly and amicably. Looks like I'll be sticking around a bit longer 👍🐣