Won't be here to get the return package
Hi,
I cancelled my contract and I am leaving the UK in a few days for a few months, however I was told I had to wait 2 weeks to receive the return package to return the equipment i received.
The equipment is still in its box all intact and I saw in the email that there was a collection team that could collect it.
How do I arrange a collection? Or maybe can I drop it off somewhere? Or can I just return it once I get back in a few months without getting billed for the equipment?
Print a label and drop it off at a local store
https://www.yodel.co.uk/returns/virgin
but make sure you get a receipt which has the tracking number on when you drop it off. That is the only proof you have that you sent it to VM.
Also worth noting the make, model no. serial no of everything you send back so you can also match that against anything VM claims you have to return to them.