Forum Discussion

brydona2's avatar
brydona2
Joining in
11 months ago

Will I get a better deal?

My contract runs until November.

I'm currently paying around £76 for max it TV, 500mb broadband and a phone line with only calls at the weekend (which we don't use).

The price is going up to around £112, but my contract runs until the end of November. Is there any point in me calling them and trying to get a better deal?

  • newapollo's avatar
    newapollo
    Very Insightful Person

    Hi brydona2 

    You can renegotiate at any time, however you won't get the bext available deals until you are in the last 30 days of your current discounted contract.  VM tend to offer larger discount with the more services tyhat you take. Removing the phoneline will more that likely reduce your current discounts and possibly make the new contract higher.

  • Hello brydona2.

    Thanks for your first post and welcome to our community.

    As newapollo has advised you can get in touch at anytime to review your account, contract, costs etc.

    from what you have advised it sounds like you are on an 18 month contract with a 6 month discount that is due to expire soon.

    Please excuse me if I am wrong.

    Should you wish to remove the phone line you would need to pay an early disconnection fee which is explained here

    Without a phone line though, this gives us less available discounts to apply for a new contract.

    Sadly as a community team we are not able to help with deals or package changes.

    If you do get in touch with the team here 

    Would you be able to let us know how you got on.

    Gareth_L