Hello I was given the option of adding WiFi pods (free) and now it seems I have entered into a whole new 18 month contract at the new prices? I didn't want to do this I just wanted the pods to improve wifi. There were no t'&c's to read through. I'm not happy and I'm contemplating cancelling my contract with VM as I've been duped.
Keep your 14 day cooling off period foremost in mind here.
Been waiting to speak to someone who isn't a robot 😒
Forum TeamHi Lfcmad1892,
Thank you for your post and welcome to our community.
We're not bots here 😊
Please be assured, adding WiFi pods won't enter a customer into a new contract term.
I'll send you a private message now so I can take a look at what's happened.
Please look out for the envelope in the top right of the page and pop back to me when you can.
