Forum Discussion

Anonymous's avatar
Anonymous
29 days ago

When can I expect return box for my Hub5

My contract ended on the 6th December and the final payment taken on the 27th December. I have not had any communication about delivery of the return box. I even tried asking for one before christmas online using the correct page on your website without any confirmation that I had done so. I would like this to be looked into so that I am not later asked for money because of none return of equipment.

  • Anonymous's avatar
    Anonymous

    Well that was sod's law box came just hours after I posted via Royal Mail.

    Lets hope the return goes well and Yodel don't screw up.

    • Carley_S's avatar
      Carley_S
      Forum Team

      Hi Anonymous 

      Welcome back to the community forums. 

      Glad that the return packaging has arrived for you now. Keep hold of your receipt when you send this to be returned, this will have a tracking number on it so you can keep an eye on the delivery through Yodel's tracking here if needed.