raffas
10 months agoJoining in
What sort of compensation should I be trying to get for two months of intermittent Internet?
So today (week 😎 another set of engineers came over.
1 hour later they said they couldn’t fix it and construction was needed (I was told also told this 6 weeks ago).
It’s now 8 weeks where my internet will drop out probably 30/40 times a day.
As I work from home this is kicking me out of my VPN meaning I won’t receive calls.
I’ve been told I can’t get any compensation until it’s fixed.
But my problem is that I’ve now paid two months worth of a service I’m not getting.
What should I be looking at?
I currently took out a new contact 3 months ago for 350 broadband at £26 for 12 months and then £38 for 12 months.