Forum Discussion

arrgee1991's avatar
arrgee1991
Problem sorter
3 days ago

What are the great offers?

I would like to see them.  This occurs on both chrome and safari browsers on iPad.

19 Replies

  • Hi arrgee1991 

    Welcome back to the Community Forums. 

    Sorry to hear of your concerns with the offers not showing. 

    Do you get the same issue on another device at all other than the iPad? 

  • arrgee1991's avatar
    arrgee1991
    Problem sorter

    Why can’t I be told the "great offer"?   This cannot be it.

    • John_GS's avatar
      John_GS
      Icon for Forum Team rankForum Team

      Hi arrgee1991 

      What did the team advise regarding the online account issue?

      You've also stated you do not wish for a new 24 month deal, this offer would re-contract you for that period.

      • arrgee1991's avatar
        arrgee1991
        Problem sorter

        @John_GS They did not advise me at all.  I mentioned it and it was ignored and the next thing I am offered Mega TV (which I did not ask for) and M250 broadband (which I did not ask for either) with Sky Sports for £90/month.  I simply asked what are the great offers that I should be seeing on the link (which I provided) to add Sky Sports. I may as well have asked what was on ITV at 7pm tonight because the response I received bore no relation to what I asked.  Is Chat GPT doing the Web Messaging nowadays?

  • Great offers now visible.

    Cant see TNT + Sky Offer as I have TNT.   

    • John_GS's avatar
      John_GS
      Icon for Forum Team rankForum Team

      That offer in the screenshot is just to add Sky Sports, not to remove TNT.

      Best wishes.

      • arrgee1991's avatar
        arrgee1991
        Problem sorter

        @John_GS sure, but when I contact customer services why are they trying to sell me Sky Sports for £31.75 when I ask what the offer is?  Virgin Media seems to operate in silos where the left hand doesn't know what the right hand is doing.  

        Anyway, Now TV have Sky Sports (in UHD!!!) for £19.99 for 12 months, so I will pass on the "great" offer.