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SadFrankie's avatar
SadFrankie
Joining in
11 days ago

We can't find an account with the details you've provided. Please Contact Us to register.

I don't want to sit on the phone for hours. Please help. My account number is 9 digits

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  • Kath_P's avatar
    Kath_P
    Icon for Forum Team rankForum Team
    11 days ago

    Hi SadFrankie, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear you're having issues with registering for My VM. This is something we can certainly check for you but in order to do that I'll need to confirm some information with you to pass security. 

    I've sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. :)

    Many thanks,