Forum Discussion

DrawnClaws's avatar
DrawnClaws
Dialled in
2 months ago

VM will not allow me to make extra payment

My account balance is a credit.

How can I pay a further amount in anticipation of next month?

1 Reply

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  • Robert_P's avatar
    Robert_P
    Icon for Forum Team rankForum Team
    2 months ago

    Hello DrawnClaws

     

    Thanks for posting on the forum in regards to topping up your Virgin Media account balance. Payments can be made in a number of ways, via your online account, by calling the team on 150 from a Virgin Media landline or 0345 454 1111 option from any other line or by calling our automated payment line on 0800 0643777.

     

    Have you tried these methods and if so, what happens when you do? Please be aware we can't take any payments via the forums or any of our digital channels.