Forum Discussion

philtattersall8's avatar
10 months ago

VM What the Heck?

I'll try to keep this brief. 

The deal I agreed online vs the deal they signed me up to. All despite several calls and emails that confirmed the original price was being processed.

Anyone at VM care to explain / help?

original offerwhat VM gave me

  • Joseph_B's avatar
    Joseph_B
    Forum Team (Retired)

    Hey philtattersall8,

    Welcome back to the Community Forums and thanks for the post.

    Sorry to hear you have had this bill come through with regards to your package, with this it could be that the bill produced before the change was done and thus it shows at this higher rate, can you confirm if your MY VM account shows the same billing amount?

    Joe