Virtual Assistant needs to go back to school

Here's how my chat with the Bot went:

Me: 

I cannot access my TV channels - I get a message on the TV saying that "The set-up is now being finalised, this can take a few minutes. Thereafter you will be able to enjoy Virgin Media Digital Television".

Bot: 

To help me clarify your goal, please choose a number from the following list: 1. Why am I seeing a "programme not available" error message? 2. What channels come in each Virgin TV package? 3. Where can I see what channels are available on Virgin TV? 4. None of these

Me: 4 (None of these)

Bot: Asks me the very first question again.

Me: 

You are the worst "virtual assistant". Please go and get reprogrammed. You are wasting my time.

Have I conveyed my frustration?