Virgin media router returns
Hi i have received an email from Virgin media today stating they would be coming to collect my Hub after my upgrade last month. I did not organise this and was surprised to see that on the day they w...
Forum Discussion
Does anyone know how can get an admin from Virgin Media to follow up on this to assist with the issue?
Hey c4mpbell, thank you for reaching out and I am sorry to hear this, also a warm welcome to the community.
When did you send this back?
With the long bank holiday just gone they could of been on a limited staff, has it been longer than 14 working days at all?
Hi Matt,
As can see from the shipping info above its been at the Yodel hub since 29th.
Possible it will move onwards again, its does tie in with the Easter weekend.
However how do i ensure Virgin Media are not trying to chase me for a late return and make sure they progress the return if it doesnt move on?
Thanks, Campbell
If this does happen and nothing changes please reach back out and we will get this resolved.
We can see you've sent it back, but with these timings it looks like it has been caught up with the Easter weekend.
Keep us posted.