Forum Discussion

BillBudd's avatar
BillBudd
Superfast
2 years ago

Virgin Media o2 ID - advice please

Hi,

I have today received by email an invitation to link my "My Virgin Media" and "My o2" accounts.  This apparently enables a single sign-on for both the VM and O2 accounts.

The SIM that was migrated to O2 is in fact my partners phone.  Hence she uses her own credentials to login in to "My O2".

Therefore, in this case it makes no sense to have a single sign-on.  So I will be ignoring the invitation.

Is this the right approach?  Do I have to have a single sign-on?

Any advice gratefully received.

Kind Regards,

Bill

  • Beth_G's avatar
    Beth_G
    2 years ago

    Hi Bill

    Thanks for your post. That's absolutely fine - you're not obligated to merge the accounts so you can access them all in one place. We added this as a convenience feature.

    If you need anything else just give us a shout.

  • Beth_G's avatar
    Beth_G
    Forum Team
    2 years ago

    Hi Bill

    Thanks for your post. That's absolutely fine - you're not obligated to merge the accounts so you can access them all in one place. We added this as a convenience feature.

    If you need anything else just give us a shout.

    • BillBudd's avatar
      BillBudd
      Superfast
      2 years ago

      Beth,

      Thanks you for your prompt response, much obliged.

      Bill

      • Lee_R's avatar
        Lee_R
        Forum Team
        2 years ago

        You're very welcome BillBudd 

        Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand. Please bear in mind, you can manage your account from here. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. 
        Regards
        Lee_R