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craigpw's avatar
craigpw
Joining in
10 months ago

Virgin Media Mega TV package - Sky Entertainment and on demand UHD

Hello

I've just recontracted with VM for another 18 months, and I'm now on the Mega TV package.

I was told in the email that Sky Sports Ultra HD had been added in addition to the Mega TV package, but the Sky Sport & Cinema Ultra HD relating to Maxit TV (which also includes the entertainment and Sky on demand UHD) had been removed. 

I'm keen to keep the cinema, entertainment and Sky on demand UHD, and would like to know if this is already included in the Mega TV package or will this be extra as it's not entirely clear on your site.

Many thanks

 

7 Replies

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  • Ayisha_B's avatar
    Ayisha_B
    Icon for Forum Team rankForum Team
    10 months ago

    Hello craigpw 👋

    Welcome to our Community Forums and thanks for your post.

    The Mega TV channels are shown in column 3 on this page here

    Let me know if you have any further questions.

    • craigpw's avatar
      craigpw
      Joining in
      10 months ago

      Hello Ayisha

      Thanks for coming back to me. 

      When I click on the link, nothing happens but I've found out that the Cinema and entertainment UHD has been removed, so another call to VM will need to be made.

      • Akua_A's avatar
        Akua_A
        Icon for Forum Team rankForum Team
        10 months ago

        We apologise for the broken link craigpw 

        You may find the following link helpful as well as this page. We can however see that you were recently in contact with our team regarding your package. Was our team able to resolve this for you? Do you need any further help?

        Thanks,