Virgin media 1gig deal - legit or scam?
Our 1gig broadband promo offer has come to an end and going up from £26 to £75. I spoke to virgin and the best they were able to offer was £46/month. I told them to terminate the service. I searche...
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Update:
After doing some more research, it turns out some domains can be spoofed if certain security features are not put in place by the domain owner. I found this website (https://smartfense.com/en/resources/tools/spoof-check/) which checks whether a particular domain is 'spoofable'.
When I search the 'virginmediao2.co.uk' domain, the result is "the domain is protected and CANNOT be used maliciously by cyber criminals"
Do please keep the thread updated. I reckon it's genuine but see what the VM forum team say before doing anything. It's probably just an over zealous field sales rep not doing proper due diligence on an existing customer. Was there any discussion with the rep about sticking the deal in your partner's name? Lastly I would say the original/legit offer of £46 for Gig1 is pretty good. Also, now that you have cancelled you should get some legit outbound retention offers coming your way without having to bother Zuckerberg.
Thanks for the reply!
Cardiffman282 wrote:now that you have cancelled you should get some legit outbound retention offers coming your way without having to bother Zuckerberg.
Yes that’s what I had imagined as that’s exactly how it played out last time around (18 months ago). Retention team wouldn’t budge so I cancelled. Then, a week before the line was due to disconnect, I got a call from a “regional manager” or something, who said they “wouldn’t want to lose a customer of 20 years” and gave us a way better deal than we had hoped for (£26 for 1gig). He also said to keep his mobile number and call him once we’re due to renew and he promised we can have this price indefinitely on account of being one of their oldest customers. When I tried calling him, the number no longer exists so my guess is he got sacked for giving out deals that were far too cheap haha
But this time around, no one called. When I called them, they did not seem interested at all in keeping me as a customer. They wouldn’t even match the price that they offer to new customers (£43) which I probably would’ve accepted. It’s been 2 days now since the line was disconnected and no contact from anyone.
I’ll probably wait another couple of days and if no one calls, I’ll give this guy a try. With the £90 credit he’s offering, the effective monthly price comes to £31.99 which is not bad at all.
Was there any discussion with the rep about sticking the deal in your partner's name?I did ask him if he could apply this deal to the existing account but he said no, it would have to be a different account holder but same address is fine.
Do please keep the thread updated.Will do 🙂
£46 for Gig1 is pretty good.
How is that good? From vodafone I can get 900mb for £31 a month
I see your point. However not everyone is lucky enough to have a choice of FTTP providers unfortunately. I still think, for those of us stuck with VM, that £46 for Gig1 is a relatively good deal for existing VM customers. As for Voda no thanks. If I ever get a FTTP choice it would be Ogi or one of these for me. Anyway this thread is about martins92 and his interesting Facebook adventure and not about us.
Vodafone only offers partial cover where I live, with a max speed of 67mb.
Virgin is by far the fastest available in my area, with the next fastest being nowhere near 1gig.
So it's our only option for really fast broadband at the moment.
martins92 wrote:Vodafone only offers partial cover where I live, with a max speed of 67mb.
Virgin is by far the fastest available in my area, with the next fastest being nowhere near 1gig.
So it's our only option for really fast broadband at the moment.new gig1 customers are currently £40.99 and have been for a few months though 🙂
