Virgin keep sending me pre-contract information for services I have told them I don't want
I have broadband with Virgin and I've been very happy with it up until now. I am now constantly receiving sales calls asking me to take up TV and phone services, neither of which I want. Despite that I am receiving 'order documents' and 'contract summary sheets'. The last call I received was Friday evening and I categorically stated that I didn't want any new services and was happy with the current arrangements. I thought that was the end of it...
I've now received yet more 'order documents'. Telling the representatives on the phone that I do NOT want this is clearly not working and it seems impossible to make contact any other way. The constant pressure on this is worrying and really annoying. I'm starting to regret my choice of provider in the first place.
Trying this as a last resort in the hope that a Virgin contact can advise how I can stop receiving 'orders' and 'contracts' for things I've repeatedly said I don't want!