Forum Discussion

Maisiemay06's avatar
Maisiemay06
Joining in
11 months ago

uSwitch sign up credit

Hi, 

I signed up to virgin through uSwitch and chose this plan in part because of the £100 sign up credit bonus. 

I have received the contract, quick start kit and set up my WiFi/stream box and there has been no mention of the sign up credit. 

Please can someone contact me to confirm that this credit will be applied to my account?

Please see below deal I signed up through:

 

 

Bonus
credit
uSwitch
  • Steven_L's avatar
    Steven_L
    Forum Team
    11 months ago

    Hey Maisiemay06,

    Welcome to the community and thanks for taking the time to post here on the forums.

    If you have signed up with uswitch, you would need to get in touch with uswitch to have this looked into as they are responsible for fulfilling the offer.

    Kind Regards,

    Steven_L 

  • gilbo2's avatar
    gilbo2
    Dialled in
    11 months ago

    When you signed up, did you notice a "promotion credit" on your VM order screen?

  • maaat's avatar
    maaat
    Joining in
    8 months ago

    Did you ever get anywhere with this? Experienced a similar problem.

    • Akua_A's avatar
      Akua_A
      Forum Team
      8 months ago

      Hi maaat 

      Welcome to our community forums and sorry to hear you are having similar issues with a sign-up offer. We can understand the frustration caused and want to do our best to help.  Have you been in contact with U Switch directly regarding the credits? If so what was discussed?

      Thanks,