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Rhowe1006's avatar
Rhowe1006
Joining in
5 months ago

Used wrong email in signup

Hello there!

Can someone please let me know what to do, I purchased broadband and tv but put a wrong email address and they sent a verification and pre contract.

thanks

  • Hi Rhowe1006 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    We're sorry to hear about what's happened 😔

    In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

    Regards,
    Daniel