Forum Discussion

TracyBarth's avatar
TracyBarth
Joining in
2 years ago

upgraded bundle

hi i upgraded bundle 2 days ago had no email and not on orders whats happening?

Upgrade

5 Replies

  • TracyBarth's avatar
    TracyBarth
    Joining in
    2 years ago

    hi i upgraded my package online 2 days ago had no email and its not showing up on orders 

    • Zach_R's avatar
      Zach_R
      Forum Team (Retired)
      2 years ago

      Hi TracyBarth,

      Thank you for your post and welcome to our community forums. We're here to help.

      I'm sorry to hear that you're having some issues following a recent order. As Gail207Martinez has also mentioned, have you checked your spam/junk folder for any confirmation documents?

      Let us know how you get on and if you need any further help.

      Thanks,
       

      • TracyBarth's avatar
        TracyBarth
        Joining in
        2 years ago

        got no confirmation and no on orders i have the order number an contracts saved order ref is XS1000061726