Trying to update marketing preferences on the web page (from my phone).
I want to give consent and have ticked the required box.
On trying to save, the page returns and error message:
"Sorry the changes you made were not saved. Please try again later"
When is "later"?
Forum TeamHi nigelar
Welcome to our community forums and thank you for your first posts. Sorry to hear you are having issues when trying to update your marketing preferences. We can understand the frustration caused and want to best help. Does this issue occur on multiple devices? Does the issue persist after clearing cookies and cache in your we browser? Please let us know and we will do our best to help from here.
Thanks,
Hello, I've tried on 2 different android devices via Chrome.
Cookies and browser history were cleared.
Getting same error message on second device.
Forum TeamHi nigelar.
Thanks for trying.
I'd like to investigate this for you as we may well need to raise this with our 2nd line support team.
If you don't mind, I will need to send you a private message to pass security.
If you can check your logo at the top right of your screen that would be great.
Gareth_L
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