Forum Discussion

VivienneWells's avatar
VivienneWells
Joining in
7 months ago

Unable to Update Direct Debit Details - Oops Error

Hi, I'm trying to update my Direct Debit details, but when I click on the button it goes to an Oops error page. It does this on multiple devices and numerous browsers, so I suspect there must be a ...
VivienneWells's avatar
VivienneWells
Joining in
7 months ago

Hi,

As stated in my post I have tried numerous devices and browsers - all with the same result. My son in law tried on the same devices with his account and it worked, so there is some sort of issue with my VM account.

Thanks,

Vivienne 

Alex_RM's avatar
Alex_RM
Forum Team
7 months ago

Thanks for confirming Vivienne,

So I can get a few more details from you I've popped you over a private message.

Alex_Rm