Hi, was finally hoping to use O2 priority for something but I've never been able to login to my virgin media - I suspect it was originally created with an @ntlworld.com account 15 years ago or so that I never used and have no access to.
Gas anyone ever got round this?
Do you still have a Virginmedia broadband account? If not, the email account linked to it will have been closed by now.
To change access to a VM broadband account https://www.virginmedia.com/dpb/help/change-my-virgin-media-email-address
To change access to a VM email account https://www.virginmedia.com/help/broadband/manage-email-account
Forum TeamHi othomas79,
Thank you for your post and welcome to the community.
We're very sorry to hear you're having issues accessing your online account.
We can certainly take a look into this for you.
I will private message you now to confirm your details.
^Martin
