Forum Discussion

stayaware's avatar
stayaware
Joining in
2 months ago

Unable to make first payment

Dear Virgin Media

I recently moved over from Sky Broadband to you and have it up and running, however my first bill was just a few weeks before my payday, and i get poaid on the 27th of each month. so would like to ask would it be possible to pay Janurary's bill this month on the 27th, I understand it will be double. bit that's all good, if you neeed any information for account let me know.

  • Lee_R's avatar
    Lee_R
    Forum Team
    2 months ago

    Hi stayaware thanks for posting and welcome back to our community.

    So that I can take a look at the options you have with your billing, I'm going to need to take some details. To do this I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen.

    Regards

    Lee_R