Forum Discussion

sekharmss's avatar
sekharmss
Settling in
2 months ago

Unable to link my virgin account with correct email id.

Hi I'm a new customer and created VMO2 account freshly. Currently unable to link my my virgin account. My email id is correct.

 

1 Reply

  • Daniel_Et's avatar
    Daniel_Et
    Icon for Forum Team rankForum Team
    2 months ago

    Hi sekharmss 👋 Thank you for your post and welcome to the Virgin Media Community 🙂

    We're sorry to hear about the problem you're having 😔

    In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    Regards,
    Daniel