Similarly to other people I’m getting the same issue of saying I already have an account when trying to link my virgin media account.
I’m a new customer so definitely don’t already have an account linked. I’ve tried the forgotten email option and getting an object error message.
I’ve attached screenshots of what I’m getting.
I can’t see on any of the threads that this has been resolved ???
I’m also having the same issue. I’ve DM’d you @Lee_R
Forum TeamHi Dee221, thanks for getting back to me privately. This is just a quick note to confirm you're satisfied with the response and efforts of the forum team? Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.
Regards
Lee_R
Forum TeamHi Dee221 thanks for posting and welcome to our community.
Sorry to see that you're unable to link your Virgin Media/O2 accounts. So that I can take a look on your behalf, I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen.
Regards
Lee_R
