Since my husband passed away and the account was transferred to my name I have not been able to register for an online account. It either times out at Request in Progress or says it will send me a link but I never receive one. I have also called customer service at least twice and been told they will send me a link but they never do. Please help I need to be able to manage my account online.
Morag
Forum TeamHi MoragJ thanks for posting and welcome to our community.
Sorry to hear of your recent loss. And sorry to hear you've been unable to register for an online account. And for any inconvenience this may be causing you. So that I can take a look on your behalf, I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen.
Regards
Lee_R
Hi
I am getting your private messages but not sure my replies are transmitting.
